Privacy Policy

1. Who we are

ROWA ("we", "us", "our") is a rowing training platform for coaches and athletes, operated from Ireland. For any questions about this policy, contact us at support@rowapp.co.

2. What we collect

Account information: your name, email address, and role (coach or athlete) when you register.

Training data: training sessions you log, erg results, performance metrics (split times, power, RPE), wellness check-ins (sleep quality, soreness, motivation, energy), and training plans.

Device information: push notification token so we can deliver training reminders and alerts to your device.

3. What we do NOT collect

We do not collect HRV, resting heart rate, or any wearable or health device data in the mobile app. We do not access Apple Health, Google Fit, or any third-party health platforms through the mobile app. Any wearable integrations are opt-in features of the web platform only and are always explicitly authorised by you.

4. How we use your data

We use your data to:

Personalise your training plan based on your goals and performance history. Deliver push notifications for training reminders, wellness check-ins, and plan updates. Enable coach-athlete communication within the platform. Display your training trends and progress over time.

We do not use your personal data to train, fine-tune, or otherwise improve external AI or machine-learning models.

5. Data storage and security

Your data is stored on Supabase, hosted on EU servers. We use row-level security (RLS) policies to ensure users can only access their own data. Connections are encrypted with TLS. We do not store payment card details.

6. Third-party services

We use the following third-party services to operate ROWA:

Expo: push notification delivery. Supabase: database and authentication (EU-hosted). Stripe: billing for coach subscriptions (we never store card details). Vercel: web hosting. Anthropic: AI-assisted plan generation (anonymised training parameters only; no personal identifiers are sent).

We do not sell your personal data to any third party.

7. Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, email support@rowapp.co and we will respond within 5 business days.

8. Data retention

We retain your data for as long as your account is active. If you delete your account, we delete all associated personal data within 30 days.

9. Children

ROWA is not intended for users under the age of 16. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, contact support@rowapp.co and we will delete it promptly.

10. Changes to this policy

We may update this policy from time to time. We will notify registered users of significant changes via email. The "last updated" date at the top of this page always reflects the most recent version.

11. Contact

For any privacy-related questions or to exercise your rights, contact us at support@rowapp.co.