Help centre
rowa Support
Get help with rowa: the rowing training app for coaches and athletes.
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Frequently asked questions
How do I reset my password?
On the login screen, tap the "Forgot password?" link and enter your email address. You will receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I join a coach's squad?
Ask your coach for their team invite code or email invite. If they send you an invite by email, click the link and follow the sign-up steps. If they give you a code, enter it during the onboarding setup in the app.
How do I delete my account?
Email support@rowapp.co with "Delete my account" in the subject line. We will permanently delete your account and all associated data within 5 business days.
Is my data private?
Yes. Your training and wellness data is only visible to you and the coach(es) on your team. We do not sell your data to third parties. See our Privacy Policy for full details.
What platforms is rowa available on?
rowa is available as a mobile app on iOS and Android, and as a web app at rowapp.co. The coach dashboard is best used on the web. Athletes can use both the mobile app and the web.
I found a bug. How do I report it?
Email support@rowapp.co with a description of the issue, the steps to reproduce it, and your device model and operating system version. Screenshots or screen recordings are very helpful.
I have a question not listed here.
Email us at support@rowapp.co and we will get back to you within 1 business day.